Vice President, Programs

HOPE WALKS

Mechanicsburg, PA

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Hope Walks builds sustainable national clubfoot programs in low- and middle-income countries. They train and equip national healthcare providers in the Ponseti method of clubfoot treatment and provide dedicated parent support and education to ensure success. Through quality treatment and compassionate care, their work makes freedom from clubfoot a reality and serves as a platform to share the gospel. They are seeking a strategic and visionary Vice President, Programs to provide programmatic governance to their national clubfoot programs globally in order to achieve organizational objectives.

ABOUT THE ORGANIZATION

Hope Walks began in 2006 as CURE Clubfoot, a program of CURE International. The program rapidly grew to 300 partner clubfoot clinics across 17 countries treating more than 17,000 kids a year. Following significant leadership change at CURE International, CURE’s board elected to spin off the clubfoot program and create a new entity in May 2018. CURE International India Trust (CIIT) was turned over to the India leadership team and the leadership team of CURE Clubfoot established Hope Walks to carry on the work in Africa and Latin America. The new organization was incorporated in July 2018, received their 501(c)3 in October, and took full ownership of CURE’s clubfoot program in 16 countries in July 2019.


Their mission is to free children and families from the physical, emotional and economic burden of clubfoot, with a vision that every child and family will walk free from clubfoot and encounter the love of Christ.


Led by their president, Scott Reichenbach, Hope Walks’ U.S. offices are located in Mechanicsburg, PA, with field offices in Rwanda, Ethiopia and soon-to-be Niger. They have six fulltime U.S. staff, 18 FT and 1 PT international staff, and 18 FT seconded international staff. The organization is governed by a six-member board of directors—spread from Pennsylvania to Texas to California—who bring expertise in business, finance, brand and marketing, legal, medical and international work.


Their FY21 budget is just over $3.3 million, which breaks down as follows:

  • Program Operations: $ 615,000 (in-country program staff; Supervision and mentoring; Office expenses; Program and partner fees)

  • Counseling: $ 632,000 (support, training and mentoring for counseling staff and parent advisors; Patient follow-up [phone calls and home visits]; materials and literature for spiritual ministry, counseling and education of families)

  • Medical: $ 854,000 (support, training and mentoring for clinic supervision; clinic fees; Medical supplies and distribution [e.g. casting, tenotomy, braces])

  • Monitoring & Evaluation: $ 461,000 (data entry, travel, communications, education and training related to the monitoring and evaluation of programs; Data management system)

  • Sensitization: $ 72,000 (materials, events and trainings to promote awareness, early identification and treatment of clubfoot)

  • Core Mission Support: $ 707,000 (U.S. operations, marketing/communications and fundraising)


Click here to view and download their most recent Annual Report.

HOW THEY ACCOMPLISH THEIR MISSION

As the largest Christian-based provider of clubfoot care in the world, Hope Walks builds clubfoot treatment programs by forming a network of partnerships to train and equip local healthcare providers and provides dedicated parent support and education. Through quality treatment and compassionate care, they make freedom from clubfoot a reality.

 

What is Clubfoot?

Clubfoot is a deformity present at birth that twists the foot downward and inward, making walking difficult or impossible. While it cannot be prevented, it can be corrected using a relatively inexpensive treatment process called the Ponseti method.

 

Clubfoot Causes

It’s exact cause is unknown, but what is certain is that it’s not because of something the parents did. Unfortunately, in many of the places where Hope Walks works, mothers are usually the first to be blamed for the condition. The blame comes from all angles—unconfessed sin, a curse, a character flaw, doing too much hard labor, or a variety of other local beliefs and traditions. Some of their most important work is spreading the word that clubfoot can’t be prevented, but it CAN be treated at one of their local partner clubfoot clinics at no cost to the family.

 

Clubfoot Treatment

Hope Walks adheres to treatment through the Ponseti method, the gold standard of clubfoot treatment. The initial treatment process involves weekly casting for four to six to eight weeks and, in most cases, a minimally-invasive outpatient procedure to lengthen the Achilles tendon. After this, in the maintenance phase, children wear a foot abduction brace for 23 hours a day for three months, and then at night and nap time until the age of five. Children born with clubfoot can take their first steps on completely straight feet thanks to early intervention and to this relatively simple, cost-effective treatment method.

 

Disability in Low Income Countries

Being born with a disability in a low- or middle-income country isn’t just a financial hardship, it’s a life-altering source of shame. You and your family will likely be seen as cursed. The mother of a child with clubfoot may be thrown out of her house or out of the community. The child may be abandoned or killed. Because of a different cultural understanding of the source of disability, there is very little grace offered to children and families who are dealing with disabilities—including something entirely treatable, like clubfoot.

 

Through a strategic, sustainable program model, Hope Walks works to ensure these children and their families receive proper care and support and that indigenous leaders are developed to strengthen the community so these children thrive as healthy human beings and can pursue their God-given talents. With this strategy, their team creates a high-impact and low-cost model that can be replicated throughout a country to change the life of a child, the family and the community by eliminating a disability shortly after birth.

 

Hope Walks is built on partnerships at local, national, and international levels for resource capitalization and sustainability. They recognize that formal training for their national medical providers, brace makers, program managers, and parent advisors is the first step in achieving a standard of excellence in care. Their staff makes a concerted effort to raise awareness among the public and health community about clubfoot — providing education on what it is, how it can be treated, the importance of early treatment, and where to access qualified care.

 

They work with the national health system in each country to integrate a nationwide network of partner clubfoot clinics so all children have access to care at no cost. To ensure successful outcomes, they implement a holistic treatment approach utilizing local clubfoot parent advisors to educate, serve, and encourage families to adhere to treatment protocols, while also building relationships to meet their psychosocial needs. With national leadership, Hope Walks has developed a program management structure that provides supervision and mentoring on all levels, while establishing a standardized reporting system to ensure that their programs are operating effectively and efficiently to meet their identified Key Performance Indicators.

 

Over the last three years, more than 20,000 children have been enrolled in the program globally, and it is anticipated that more than 7,000 more will be added in FY21. The number of projected clinic visits this year is 71,000+ at 151 clubfoot clinics.

OPPORTUNITIES & CHALLENGES

The staff would describe the culture of Hope Walks as healthy and excited about the future. That being said, they are a young organization, having come out from under the auspices of CURE International just over a year ago. They received tremendous support from CURE when they separated, but were without a donor list. Over the first year, the U.S. team has worked hard to create a sustainable fundraising plan to grow a database and network of donors.

 

The good news is that nearly everyone who was a part of CURE Clubfoot continues with Hope Walks today. Their work is grounded in partnership and nationally-driven with a proven model. The Ponseti method that Hope Walks employs is the globally accepted treatment for clubfoot care, and their spiritual ministry is built on long-term relationships over the five-year treatment and follow-up process. They also have training programs built on these two principles and have trained and developed indigenous leaders to carry on the work. In fact, their Africa Regional Program leadership team has nearly 30 years of clubfoot leadership experience, and as a whole, has been doing clubfoot care around the world since 2006.

 

They recently completed a culture survey, with all 34 staff responding. Major themes: 85% reported having fun at work, being happy at Hope Walks and liking the people they work with. 100% believe they are becoming more effective and efficient as an organization and nearly everyone has high confidence in the future, feel they are better off today than two years ago, and would recommend Hope Walks as a place to work. Areas for growth centered around opportunities for personal and professional growth (due to budget constraints, there is currently no formal continuing education or professional development plan), clarity in communication (reporting lines, clarity in communication, particularly as it pertains to conflict, and clarity around reporting channels) and appreciation and recognition (more acknowledgment and financial support). Overall, they strongly believe that they are part of a great team, have fun together and are all passionate about the ministry.

 

There is, however, a need for additional experienced leadership. Their president, Scott Reichenbach, states it this way, “We have lots of opportunities; we need more workers for the harvest.” There is also a need for better collaboration across regions. While they continue to work collaboratively through technology, they are still somewhat siloed geographically.

 

But the #1 need—at least on the program side (although this could greatly impact the resource side as well)—is for improved data and reporting methods. They have good high-level data but need to improve their ability to gather and report quality patient-level data and long-term outcome data, with the need to track these both medically and spiritually. They know they treat and heal a great number of kids, but given the challenging circumstances on the ground in developing countries, they lose track of too many of those kids before the age of five.


The incoming VP will have big shoes to fill. Having served in the role for ten years, the departing VP, Programs excelled at being a mentor and an advocate for her team in the field. Plus, she actually lived in Africa, giving her a true hands-on understanding of the needs, the people, and the work.


The ideal candidate for this role may currently be serving as a regional or global director over health programs, or perhaps be someone in the international health or business sectors. They will have a passion for kids, particularly those with a treatable disability. Hope Walks has the program and technical experience to accomplish their mission; what they need is someone who has the passion and insight to develop even more leaders and to (1) see new opportunities for growth and impact and (2) execute on those opportunities.


S/he will also need strong cross-cultural and relational skills, given the role in the developing world. They will need a humble leadership style that is willing to listen and learn, and then support, coach and mentor, while at the same time setting the pace, guiding and leading and creating trust and buy-in among the team. They must also be keenly aware of and attentive to quality and excellence, and be passionate, humble, strong in their faith, trustworthy and respected (Galatians 5:22,23, 1 Peter 5:2-11, 1 Corinthians 13:4-7). Terms like leader, strategic, relational, team developer, and listener will be used when describing this person.

POSITION DESCRIPTION

Position Title: Vice President, Programs

Reports to: President

Direct Reports: Four (4) Regional Managers: East Africa, North Africa, Central Africa and Latin America.

Location: Mechanicsburg, Pennsylvania

 

POSITION OVERVIEW

Acting in a strategic and visionary capacity, the Vice President, Programs will provide programmatic governance to national clubfoot programs globally (Africa and Latin America) to achieve organizational objectives. This position will focus on managing, supporting and empowering the regional and national leadership to develop the capacity to ensure quality outcomes medically and spiritually. S/He will lead the team of four Regional Managers who directly support the national clubfoot programs. The Vice President, Programs will be a part of the senior leadership team reporting directly to and working closely with the President and VP of Operations.

 

ESSENTIAL DUTIES

Strategic and Operational Leadership

  1. Develop and support the programmatic vision, plan and goals in accordance with the established organizational mission and vision.
  2. Develop and implement new program initiatives in cooperation with regional program leadership and provide direct oversight of larger or more complex programs and startups to achieve strategic and operational goals of the organization.
  3. Support recruitment, selection, performance appraisal and professional development of all program staff to fulfill their respective responsibilities and reach their full potential.
  4. Provide oversight and coordination of the annual budget process, implementing sound financial management systems, and ensuring appropriate utilization of resources and accountability in accordance with the approved fiscal year budget.
  5. Work collaboratively with the Hope Walks grants, development and communication staff to ensure that expected outcomes are achieved and resources needed for reporting are received in a timely manner.
  6. Develop the exploration and expansion of international partnerships to capitalize on potential programmatic and funding opportunities toward sustainable programs.
  7. Ensure and support compliance with all in-country laws, government and organizational policies and procedures.
  8. Promote a culture of continuous quality improvement in all programs, ensuring a comprehensive system for monitoring, evaluation and implementation of learnings.
  9. Support and empower an outcomes-focused culture, ensuring appropriate outcomes are measured for children treated, parental satisfaction and spiritual ministry.

 

Missional Leadership

  1. Ensure the Hope Walks’ Spiritual Ministry Model is appropriately implemented, monitored and outcomes reported.
  2. Support regional leadership in the development and implementation of spiritual ministry training, mentoring, resources and tools appropriate to local context.
  3. Actively monitor emerging evidence pertaining to holistic care and promote the translation of evidence into ministry practice in low and middle-income countries.

 

  1. Clinical Leadership
  2. Support the implementation of evidence-based models of care and practice guidelines that consider barriers and solutions to implementation in low and middle-income countries.
  3. Support regional leadership in the development and implementation of clinical training, mentoring programs, resources and tools appropriate to local context in collaboration with international partners as appropriate.
  4. Actively monitor emerging evidence pertaining to clubfoot treatment and promote the translation of evidence into clinical practice.

 

QUALIFICATIONS

  • A personal, active faith in Jesus Christ and a commitment to the mission of Hope Walks.
  • Master’s degree preferred in a relevant area, such as International Development, Public Health, Health Administration, International Relations or International Business.
  • Minimum ten (10) years international leadership experience, preferably with an NGO providing healthcare services.
  • Fluency in written and spoken English; and at least one relevant foreign language preferred.
  • Demonstrated ability to work in culturally, politically and economically diverse contexts.
  • Demonstrated ability to form high functioning teams and partnerships, including excellent interpersonal, negotiation and communication skills.
  • Excellent knowledge of common technology: Microsoft Office, Google Drive, Zoom. Ability to travel both domestically and internationally 20-30% of the time.

 

COMPENSATION

  • Salary: $75–85,000, based on experience.
  • Medical Insurance: Hope Walks offers group medical insurance, which includes a prescription drug program. The plan also includes pediatric dental and vision benefits. Hope Walks currently provides 80% of the premium for the employee and family. The coverage and percentage currently provided is subject to annual board approval. Because contribution rates are based on age, the employee and dependent(s) cost cannot be determined until the age(s) has been disclosed. You will be eligible for coverage on the 1st day of the first full month of employment.
  • Travel Insurance: Provided via a Faith Ventures Card, renewable each year, which will cover you in a medical evacuation situation when traveling on behalf of Hope Walks. The card also offers coverage for a variety of other travel-related expenses.
  • Dental Insurance: Hope Walks offers group dental insurance. The cost for this insurance is to be determined. You will be eligible for coverage on the 1st day of the first full month of employment.
  • Vision Insurance: Hope Walks offers vision insurance. The cost for this insurance is to be determined. You will be eligible for coverage on the 1st day of the first full month of employment.
  • Vacation Time: 120 hours annually, 25% of the annual allocation can be carried over to the next year.
  • Sick Time: Forty (40) hours annually, can be accumulated year to year to a maximum of thirty (30) days.
  • Paid Holidays: Eleven (11) paid holidays.
  • Retirement Plan: At the discretion of the Board of Directors, Hope Walks may make profit share (employer) contributions to you. Currently, those contributions are at 5% of your eligible earnings.
  • Relocation: Yes, to be determined.
ABOUT CENTRAL PENNSYLVANIA

First settled in 1806, Mechanicsburg is town of ~9,000 located in a rich agricultural region known as the Cumberland Valley, just 8 miles west of Harrisburg, the capital of Pennsylvania. Its motto is “A good place to live since 1828” (when the city was incorporated). The region has deep history in both the founding of America and the Civil War, being only 30 miles from Gettysburg. It is also centrally located, being only 90 minutes from Baltimore, two hours from Washington, DC and Philadelphia, three hours from New York City, and four hours from the beaches of both the Maryland and New Jersey shores. And this is most definitely “Penn State Country”—with famed Beaver Stadium and Happy Valley less then 100 miles away—so fans of Michigan or Ohio State football need not apply.

 

It is a rural, relatively conservative community where the average price for a 3-bedroom home is roughly $200-260,000. The Hope Walks offices are located in a charming 100+ year old farmhouse, shared with another NGO, Forgotten Voices International.

To learn more about the work of Hope Walks, please visit their website at www.hopewalks.org. To understand more about the technical aspects of their treatment of clubfoot, please visit their Video Library. If, after reviewing this information, you believe this role fits you well, please click on APPLY NOW below. Or if you know someone you would like to forward this opportunity to, please use the social media tools at the top of the page.

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